Cookie Policy

Last updated: November 4, 2025

Sanamen uses cookies and similar technologies to improve your experience, analyze platform usage and personalize content. This policy explains what cookies we use, what for and how you can manage them in accordance with GDPR and Spanish regulations.

1. What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, mobile) when you visit a website. They allow the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to re-enter them every time you return to the site or navigate from one page to another.

2. Types of Cookies We Use

2.1. Essential Cookies (Required)

Legal basis: Legitimate interest (website functionality)
Duration: Session or up to 7 days
Do not require consent - They are necessary for the basic functioning of the platform.

Cookies we use:

  • auth_token: JWT authentication token (7 days). Allows you to stay securely logged in.
  • csrf_token: Protection against CSRF (Cross-Site Request Forgery) attacks.
  • session_id: Session identifier to maintain state during navigation.
  • cookie_consent: Saves your cookie preferences (13 months).

2.2. Functional Cookies (Optional)

Legal basis: Explicit consent
Duration: Up to 13 months
Require your consent - They improve your experience but the platform works without them.

Cookies we use:

  • language_preference: Remembers your preferred language (Spanish/English).
  • theme_preference: Saves your theme preference (light/dark).
  • video_quality: Remembers your video quality setting in sessions.
  • notification_settings: Saves your notification preferences.
  • timezone: Detects your timezone to display dates correctly.

2.3. Analytics Cookies (Optional)

Legal basis: Explicit consent
Duration: Up to 13 months
Require your consent - They help us understand how the platform is used.

Cookies we use:

  • _ga, _gid (Google Analytics): Collects anonymous information about how users interact with the site. Anonymized IPs.
  • analytics_session: Tracks pages visited and time on site.
  • feature_usage: Measures which features are most used.
  • performance_metrics: Collects performance data for optimization.

Note: All analytics data is anonymized and aggregated. It is not linked to your personal identity.

2.4. Marketing Cookies (Optional)

Legal basis: Explicit consent
Duration: Up to 13 months
Require your consent - To show you relevant and personalized content.

Cookies we use:

  • campaign_source: Tracks where you came from (email, social media, etc.).
  • personalization_data: Saves preferences for professional recommendations.
  • marketing_consent: Records if you have accepted marketing communications.

Note: You can unsubscribe from marketing communications at any time from your profile or via the link in emails.

3. Third-Party Cookies

Some of our trusted partners also place cookies on your device when you use Sanamen. These cookies are subject to those third parties' privacy policies:

Stripe (Payment Processing)

Purpose: Detect and prevent fraud in payment transactions.
Cookie: __stripe_mid, __stripe_sid
Duration: 1 year
Policy: stripe.com/privacy

Daily.co (Video Calls)

Purpose: Facilitate secure video call sessions.
Cookie: daily_session
Duration: Session
Policy: daily.co/privacy

Google Analytics

Purpose: Website usage analysis (only with your consent).
Cookie: _ga, _gid, _gat
Duration: 13 months
Policy: policies.google.com/privacy

4. How to Manage Your Cookies

You have full control over which cookies you accept. You can manage them in several ways:

4.1. Cookie Consent Panel

The first time you visit Sanamen, a cookie banner appears where you can:

  • Accept all: Accept essential, functional, analytics and marketing cookies
  • Essential only: Accept only cookies necessary for operation
  • Customize: Choose which types of cookies you want to accept

Change preferences: You can modify your preferences at any time from Settings → Privacy

4.2. Browser Settings

You can also manage cookies from your browser:

⚠️ Warning: If you block all cookies, some Sanamen features may not work properly (such as login).

4.3. Delete Existing Cookies

You can delete cookies already stored on your device at any time from your browser settings. Note that this will log you out of Sanamen and delete your saved preferences.

5. Impact of Rejecting Cookies

If you choose to reject non-essential cookies, the platform will still work, but:

  • You will have to log in every time you visit the site
  • We will not remember your language, theme or video quality preferences
  • We will not be able to personalize professional recommendations
  • We will not be able to improve the platform based on aggregated usage data
  • You may receive content less relevant to your needs

Important note: Essential cookies cannot be rejected because they are necessary for the basic functioning of the platform (authentication, security, sessions). Without them, you could not use Sanamen.

6. Updates to this Policy

We may update this Cookie Policy occasionally to reflect changes in our practices or legal requirements. We will notify you of material changes through a notice on the platform.

Last update: November 4, 2025

7. More Information and Contact

If you have questions about our Cookie Policy, you can contact us:

Related documents:

Privacy Policy · Terms of Service · Ver en Español · Back to Dashboard